
Cameo provides accounts receivable calling services to healthcare organisations and revenue cycle management companies in the United States, working with commercial insurance providers, Medicare, Medicaid and other payers.
Track outstanding claims with payers and identify the next required action.
Follow up on denied claims and support resolution workflows through to closure.
Coordinate payer follow-up for submitted appeals and track adjudication.
Verify payment information and identify discrepancies against expected reimbursement.
Support timely resolution of outstanding receivables across the ageing bucket.
Status reporting on productivity, contact outcomes and resolution against agreed measures.
Our AR callers combine strong communication skills with working knowledge of US healthcare insurance and reimbursement processes, so calls move a claim forward rather than simply logging an attempt.
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