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About Cameo Healthcare Services

25+ years of experience behind every workflow.

Cameo Healthcare Services is part of Cameo Corporate Services, a business process services organisation with decades of experience supporting organisations across industries. Our healthcare practice has served the US market since 1997.

01 / Our journey

From medical transcription to healthcare AI.

Our healthcare journey began with medical transcription and clinical documentation. Over the years, our capabilities expanded alongside the needs of our clients.

From physician documentation and medical scribing to medical records review, insurance transcription, AR calling and workflow management, each capability was built because a client needed it.

More recently, we have brought this healthcare expertise into artificial intelligence, with an MD-led healthcare annotation practice supporting the development of clinical AI models.

Healthcare requires context. And context requires expertise.

Operations
Capabilities built one client requirement at a time
Capabilities built one client requirement at a time
02 / Milestones

A record built one capability at a time.

1997

Medical transcription services begin supporting the US healthcare market.

2000s

Expansion across medical specialties and healthcare clients.

2010s

Expansion into insurance transcription and medical records review.

2016

Medical records review established as a dedicated healthcare service line.

2010s to 2020s

Virtual and medical scribing expands to support US physicians and EHR workflows.

Today

Services span clinical documentation, medical review, revenue cycle support, workflow management and AI healthcare annotation.

03 / Our approach

People first. Process driven. Technology enabled.

01

People

Experienced healthcare professionals and trained specialists bring clinical understanding and attention to detail to every engagement.

02

Process

Established workflows, quality controls and operational management create consistency across every engagement.

03

Technology

Secure communication platforms, EHR systems, annotation platforms and digital workflows help our teams work efficiently and at scale.

04 / Leadership

The people accountable for the work.

Jawahar Vadivelu
Jawahar VadiveluChairman

Jawahar Vadivelu is the Chairman of Cameo Corporate Services Limited, a business process outsourcing firm headquartered in Chennai, India, with operations in India and Africa.

He has served as an independent director on the board of India's largest public sector oil company, Oil and Natural Gas Corporation Limited (ONGC), and on several of its sub-committees including its audit committee and policy and planning committee. He has broad experience across financial services in India including mortgage finance, stock broking, insurance, registry and transfer, and asset management. He is a member of the Paris-based ICC's Global Commission on Trade & Investment Policy.

He holds MBA degrees from the Asian Institute of Management, Philippines, and from the Booth School of Business, University of Chicago.

Ash Bagdy
Ash BagdyEVP, Outsourcing Services

Ash Bagdy has over two decades of experience and expertise in the outsourcing and BPO arena, and has been heading the Healthcare Division of the company for over 20 years.

The division's activities include medical records review, medical transcription, virtual scribing and revenue cycle management. Based in the United States, he is responsible for business development and client relationships in America as well as India operations, supported by an Assistant Vice President at the corporate office in Chennai.

Ash holds an MBA and an MS in MIS.

Niranjana Jawahar
Niranjana JawaharHead, Business Development

Niranjana heads Business Development for Cameo's E-Publishing Solutions and Healthcare Solutions divisions.

In the e-publishing space, she works closely with publishers and content creators to develop solutions across content production, digital publishing and accessibility. Within Healthcare Solutions, her focus spans services including medical transcription, medical records review, medical scribing, AI healthcare annotation and other healthcare support services.

A strong believer in building businesses that are ready for the future, Niranjana is particularly interested in the intersection of technology, AI and business process automation while combining them with the right human expertise and domain knowledge.

05 / The wider group

Relied upon to deliver.

Cameo's service offering spans the entire spectrum from healthcare to BFSI, and publishing to telecommunications, serving clients across the world.

01

Healthcare back office

Medical transcription, scribing, records review, revenue cycle support and healthcare AI data services for North America.

02

Registry & share transfer

A leading Category I Registrar & Share Transfer Agent serving over 600 clients across geographies in India.

03

E-publishing

Cameo Publishing Services provides world-class digitisation services for a range of international clients.

04

Telecommunications

Business support solutions from DKYC audit and validation to number management systems and manpower solutions.

05

BFSI

Records management, centralised loan processing, remote deposit capture and NACH mandate management solutions.

06

What we believe in

Passion for customers. Trust and respect for individuals. Results through teamwork. Speed and agility. Uncompromising integrity.

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